Returns & Exchanges
At Lancer Skincare, we want you to be completely satisfied with your purchase. If you are not happy with your results, you may return products purchased directly from our website within 30 days of the delivery date.
Initiate Your Request
Visit our online returns portal or contact our customer care team with your order number and the specific items you wish to return.
Package Your Items
Carefully place the products in their original packaging, ensuring they are securely sealed to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid return shipping label provided by our team and affix it clearly to the outside of your package.
Receive Your Refund
Once our warehouse receives and inspects your return, a refund will be issued to your original form of payment within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing